CUSTOMER CARE
Terms & Conditions
These Terms & Conditions govern your use of the Orah Star Jewels LLC website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by the terms outlined below.
By accessing and using the Orah Star Jewels LLC website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.
You agree to use this website only for lawful purposes. You must not use our website in any way that could damage, disable, or impair its functionality, or interfere with any other party's use of the website.
We make every effort to display our jewellery, including natural diamonds and bespoke pieces, as accurately as possible. However, slight variations in colour, size, or finish may occur due to the handmade nature of fine jewellery and photography or screen settings. Prices and product availability are subject to change without prior notice.
All orders are subject to acceptance and availability. Full payment is required at the time of order confirmation unless otherwise agreed in writing. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud.
Custom and bespoke jewellery orders are made specifically for you based on your specifications. Production timelines will be communicated during consultation, and such orders are generally non-refundable and non-returnable except in cases of damage or defect.
All content on this website, including images, designs, logos, and text, is the property of Orah Star Jewels LLC and is protected by applicable intellectual property laws. No content may be copied, reproduced, or used without our prior written consent.
Orah Star Jewels LLC shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law.
These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
We may update these Terms & Conditions from time to time. Any changes will be published on this page, and continued use of our website constitutes acceptance of the revised terms.
If you have any questions regarding these Terms & Conditions, please contact us at hello@orahstarjewels.com or +971 50 727 6185.
Questions about our terms? We're happy to clarify.
Phone: +971 50 727 6185 | Email: hello@orahstarjewels.com
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